The Manager of IT operations is responsible for the effective and efficient operational support of all third-party and internally managed IT infrastructure used to support all business process across the enterprise. This individual will have a diversified background of technical infrastructure experience, demonstrated project management acumen and excellent vendor management skills, be an adept leader of people, plus have a superior, service-oriented approach to IT operations. This individual is also responsible for operational service management processes to ensure quality, efficiency, productivity and agility goals are achieved. As a member of the IT leadership team, the role contributes to the development and execution of the enterprise I&O strategy and ensures its alignment with the enterprise's IT and business strategy and the delivery of capabilities required to achieve business success.
You are the voice of the people. In all of your interactions - with clients, project managers, designers, engineers, and more - you'll advocate for what users want, need, and expect from the products we create. You're innovative, quick-thinking, and eager to learn more about what's happening in the interactive space. Your UX design skills are top-notch, and you have a knack for making the complex clear.
You are a visual designer who relishes in methodically applied color palettes and takes pride in your type ramp. When your work is done, the mobile apps and responsive websites you create not only look amazing, but act as a seamless extension of your client's brand voice and business strategy. You're a strong partner who collaborates well with cross-disciplinary teams, seeks feedback, and takes creative direction with grace and maturity. You're ready to take ownership of part of a project and contribute to defining the project vision. Whether time is on your side or the deadline is tight, you bring a keen eye and an insightful mind to the digital drawing board. We are looking for someone who provides application technical expertise, analysis and specifications for IT systems that meet business requirements in accordance with IT architecture policies and standards.